Terms and Conditions

These Terms and Conditions govern your use of our services and website. By booking with us, you agree to the following:

1. Booking & Payment

All services must be booked in advance and paid using approved payment methods.

2. Cancellations

Please notify us 24 hours prior to your appointment for cancellations or rescheduling to avoid a fee.

3. Service Guarantee

We strive for excellence. If you are unsatisfied, notify us within 24 hours and we’ll return for a re-clean at no cost.

4. Liability

Shaninomi Cleaning is not responsible for pre-existing damage or unsecured valuables. Please secure pets and inform us of fragile items.

5. Changes to Terms

We reserve the right to modify these terms at any time. Updates will be posted on our website.